How do I import all products
We have one product (video) with 2 variations (DVD version and Download Version) on a Shopify store (www.dancehiphopnow.us). Only one product (download) is shoing up on RetailTower. How do I import...
View ArticleGoogle limit for 500 items
I've got a question: - there is Google limit for 500 items - why? - Thefind didn't processed and no errors - why?
View ArticleChanging currency from dollars to pounds
How would I be able to change the currency to uk pounds rather than dollars? We are a uk based company though but have customers all over the world
View ArticleMy products are not updated on RetailTower
Why do i have the same number of products on RetailTower whiles I have added more products to my store for almost a week now? Does your system updates my product info regularly?
View ArticleCategory wizard
When I try to use a Category wizard from the product view page (not product edit page), it doesn't work and doesn't change products category properly.
View ArticlePull updated store inventory onto Retailtower
What is the best process to update my products on retailtower when I add new products to my store? Or make amendments to description for existing products?
View ArticleMagento set up
I am wondering if you can please still help me with the installation in the magento. The extension is there the file is set to 644, it is all ready but I don’t understand what I need to do to see the...
View ArticleChange Currency?
How would i can change the shown currency at facebook store, in my website the principal currency is Quetzal but at the facebook store it appear at US DOLLAR?
View ArticleLatest feed update reverted to old feed
I've been submitting feeds via URL from my Shopify shop and it worked fine until today. I noticed that it's pulling an old feed. New products in our shop within the last month or so is not showing up....
View ArticlePage not found
I have installed the plugin and changed the file permission of the productapi.php to 644, but when I navigate to mydomain.com/productapi.php, get page not found. Why is it so? I see the file at the...
View ArticleItems deleted from feed manager cannot be reimported
I deleted my products from the feed manager. now when i try and update the inventory to re-add them, no products are shown. Please advise
View ArticleManufacture/brand column always show the product title
Hi, First of all, I want to say I love your service. Keep up the great work. I have 2 questions: 1. When I tried to import my product feeds, the manufacture/brand column always show the product title...
View ArticleCrawler visit emails - how to disable email notification
Every day I get email notifications on crawler visits. How can I disable the notifications? Google picked up 12 products from retailtower on Thursday 21st of June 2012 04:01:27 PM. Kind regards...
View ArticleAdding a second store
I was wanting to add another store but having trouble. I have the the extension installed and tested fine. When I try to add a store I put the url and email in I get Wrong store url or email.
View ArticleSale prices not shown
Hi When I put items on sale and show the higher price as a comparison, only the higher prices get picked up in my feeds. This is obviously not good, since items are much less expensive than shown,...
View ArticleSale Price
Hello, I would like to ask you, the retail tower can only show me the actual price but not if it is sale or not. I really like to show up that this price is sale and how was the price before. Can you...
View ArticleFeed with Only 1st Variant
Hi, I'm trying to use your platform to create a merchant feed that I can use for remarketing. I would not like my remarketing to show all the variants however. This is because the lowest variant price...
View Article
